Last updated: January 2025
At zWall ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Zero Trust security platform and visit our website at zwall.io.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and contact details when you sign up for our services or join our waitlist.
- Payment Information: Billing address and payment details processed securely through our payment providers.
- Communications: Information you provide when contacting us via email at hello@zwall.io.
Information Collected Automatically
- Usage Data: Information about how you use our platform, including features accessed and actions taken.
- Device Information: Device type, operating system, browser type, and IP address.
- Log Data: Server logs including access times and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Zero Trust security services
- Process transactions and send related information
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and provide customer support
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for all data in transit
- Encryption at rest for stored data
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Employee security training and background checks
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.
5. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@zwall.io.
6. Third-Party Services
We may use third-party services that collect, monitor, and analyze data. These include:
- Analytics providers to help us understand platform usage
- Payment processors to handle transactions securely
- Cloud infrastructure providers to host our services
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: